Be wary of co-operative banks which have historically been most vulnerable.
As per the outsourcing partnership agreement, Firstsource would manage Barclays' operations center in Colorado Springs and would provide customer care and collection support to its US cardholders, Firstsource Solutions said in a filing to the Bombay Stock Exchange.
Keep revising the sum insured at the time of renewal to keep it in line with inflation.
In the April-June quarter (Q1) of 2023-24 (FY24), growth in sales of FSN E-Commerce Ventures (the parent company of Nykaa) decelerated to 24 per cent year-on-year (Y-o-Y), and 9 per cent quarter-on-quarter (Q-o-Q), compared with 34 per cent in the previous quarter, due to a decline in the beauty & personal care (BPC) and fashion division's gross merchandise value (GMV). But Nykaa claimed it gained market share in both divisions. The earnings before interest, taxes, depreciation, and amortisation (Ebitda) margin of 5.2 per cent expanded 120 basis points (bps) from a year earlier.
Kuoni Academy of Travel launch of International Diploma in Cabin Crew Training in alliance with Cabin Crew Direct, UK & International Airline and Business Academy, IABA.
FirstCry is omni-channel player with presence across desktop, mobile and offline routes offering baby and maternity products in India.
'Hacking of an ID or an account will have the same impact on a user in a city and one in a small town.' 'Security is like a railroad, you create it to last for every customer.'
A prudent guideline for self-employed individuals is to target at least 10 to 15 times their actual annual income when determining life insurance coverage.
'We failed as a country because those who should have been there to say goodbye did not show up.'
Amazon has built the largest store in India with 22 million products.
The airline has promised refunds within 10 days, but there is a rush
rediffGURU Kanchan Rai, founder Let Us Talk, offers advice on how to navigate problems in a relationship.
Hopscotch.in wants to focus on enhancing technology and mobile applications.
Advertisements of charitable organisations and crowdsourcing platforms must not disrespect the dignity of the beneficiaries by showing their graphic images, the Advertising Standards Council of India (Asci) said in its guidelines for charitable causes released on Thursday. Additionally, these ads must disclose how much of the raised funds would be used as fee by the platform, it added. Acknowledging that crowdsourcing platforms provide reach through ads and organic posts to beneficiaries by helping them tap potential donors, Asci said: "There have been some concerns about ads that create donor distress through the use of images that may be too graphic."
Hinduja Group's business process management entity, Hinduja Global Solutions Limited (HGS) said on Wednesday that it has entered into definitive agreements to divest its Healthcare Services business to funds affiliated with Baring Private Equity Asia (BPEA), at an enterprise value of $1.2 bilion. The deal is subject to closing adjustments, and is expected to complete within 90 days, subject to shareholder and other regulatory approvals. "The cash that will come in as a result of this transaction will be deployed to growing the business as well as looking at buying some capabilities...where capabilities are important for being able to do a good job of customer experience transformation.
The Jan-Dhan accounts are zero balance accounts, comes with a life cover of Rs 30,000 per person, and an accidental cover of Rs 100,000. An active user of the account can also get overdraft facility of Rs 5,000 from banks.
Wipro BPO Solutions Ltd is looking for Technical Support Associates and Customer Care Associates.
Something is cooking in online food delivery. After 15 years of grappling with the demands of the business - read cash burn - Gurugram-based Zomato reported its first profit in the first quarter of 2023-24 (FY24). Not satiated, it reported a profit in the following quarter as well: Of Rs 36 crore in the second quarter compared to Rs 2 crore in the first. A year ago, in the second quarter of FY23, it had reported a loss of Rs 251 crore.
While Barclaycard, the card arm of the Barclays group, has informed some of the credit card holders that the cash limit has been reduced to zero 'to help manage the credit situation'. The new entrant to the cards business in India has sent text messages to card holders informing them about the change. A customer care executive said that the limit has been lowered for all card holders.
rediffGURU Chandu Nair advises entrepreneurs and enterprises about how to create and build their business.
Women account for 35 per cent of the 860,000 people employed in startups in 2022, compared to 19 per cent in the corporate sector.
Sanjib Jha, CEO, Coverfox Insurance Broking, answers your health and auto insurance related queries.
Vodafone brings back the 'ambassador pug' to advertise its customer care services. This is the third dog after Spikey and Chika being used for Vodafone and Hutch campaigns respectively. The pug brings a likeability factor to the brand irrespective of the fact whether you are a customer or not. Hutch had a positive brand image and to make sure that it continued the effective use of the dog was extremely pivotal for the transition. The pug is an integral part of communication.
A passenger on a New York-New Delhi American Airlines flight allegedly urinated on a fellow male passenger in a drunken state, sources said on Sunday.
When the Tatas re-boarded Air India on January 27 last year, the price of aviation turbine fuel was at over Rs 80,000 per kilolitre. Rupee was trading at around Rs 74 to a US dollar. The Omicron variant of Covid-19 was in prevalence - barely a week earlier, India had reported over 340,000 cases on a single day. Seven-day home quarantine of international travellers was the norm.
Global majors like Accenture, EDS and IBM as well as major Indian IT vendors have been shortlisted by the public sector BSNL for second phase of its convergent billing system.
As incessant rains lashed Mumbai and Maharashtra, life was thrown out of gear with delay in train and flight services causing great inconvenience to passengers.
Wipro BPO is looking for Technical Support Associates and Customer Care Associates.
The Tata group flagship has sold more sport utility vehicles (SUVs) in the domestic PV market in the past four months than any other automotive manufacturer, cementing its no.1 spot. It first grabbed pole position in the SUV segment in October 2021 after the launch of the Punch - a sub-compact SUV offering.
Career Crossroads is looking for Customer Care Executives for international call centres.
BPO Placement agencies invite applications for Customer Care Executives and Technical Support Executives.
EXL Service is looking for Customer Care Associates (voice).
The share of eastern India in the overall sales volume is also expected to grow from the existing 9 per cent to 15 per cent by 2010. At present, Hyundai sells around 1,000 units per month in eastern India.
Option One Mortgage is looking for Customer Care Associates (data process).
Option One Mortgage is looking for Customer Care Associates and Senior Associates for Voice Processes-Collections.
Career Crossroads is looking for Customer Care Executives for international sectors.
